Dear Fieberbrunn guests,
Big changes have developed over the last months – COVID-19 has influenced our way of life worldwide. The safety and personal health of every person are, more than ever at the forefront of our minds. The safety of our guests, employees and the local population is our top priority. So that you can prepare as good as possible for your stay in Fieberbrunn in times like these, we have summarized some helpful information below.
5-TIMES SECURE IN PILLERSEETAL
1 region and 5 good reasons!
PillerseeTal in the middle of the Kitzbühel Alps not only offers dreamy holidays in 5 locations, but 5 good reasons to enjoy a variety-packed holiday in Austria.
✓ SAFE individual booking
✓ SAFE cancellations
✓ SAFE getting here and back
✓ SAFE relaxating naturally
✓ SURE snowsure
Find here all information to your stay in the PillerseeTal!
Stricter COVID-19 measures are in effect again in Austria as of 26th December - with the goal of reducing the 7-day incidence to below 100. Ski resorts were allowed to open with 24 December 2020 and are available to day visitors and locals for sports and recreation (FFP2 mask obligation). Individual outdoor sports such as cross-country skiing, tobogganing or ski tours are possible. Gastronomy and accommodation* establishments are expected to be allowed to reopen by end of February. As soon as the infection has receded enough to allow tourism to resume, we will be well prepared.
*Exception accommodation establishments: workers and business travelers are allowed to spend the night in the region.
In compliance with the current valid regulations and additional safety measures, we firmly believe that you can relax and enjoy your winter days in the regions of our ticket alliance ALPIN CARD (Skicircus Saalbach Hinterglemm Leogang Fieberbrunn, Schmittenhöhe in Zell am See and Kitzsteinhorn Kaprun) with incorporated safety distance measures. In addition, there are 23 lifts operating from the valley stations ensuring a smooth ascent into the ski areas.
The lift companies have set up a comprehensive package of measures for your safety including the implementation of tubular scarves and masks MNP (mouth and nose protectors, partially FFP2 masks), organised queuing areas, hygiene and disinfection measures, employee screenings and much more.
You will find all details in the section together safely through the winter in the ALPIN CARD ski areas
- Partial operation in the Skicircus: The areas Fieberbrunn, Leogang and Saalbach as well as the connection between Leogang and Saalbach are open, all information here.
FLEXIBLE CANCELLATION POLICY
In order to give you the greatest possible security when booking your accommodation, you can pay attention to different cancellation classes when choosing your accommodation. Depending on the travel period and accommodation, you can cancel free of charge up to 2 days before the start of your holiday! The cancellation policy can be found in the booking portal for the respective accommodation offer. Most of the participating hosts also offer you these cancellation benefits for direct bookings in the accommodation establishments.
Cancellation Guarantee up to 2 days before arrival free of charge
At these accommodations you can cancel your booking free of charge up to 2 days before arrival. For example: If the accommodation offers a cancellation guarantee up to the 2nd day before arrival, cancellation fees of 90% of the total price will be charged from the 1st day before arrival.
Cancellation Guarantee up to 8 days before arrival free of charge
At these accommodations you can cancel your booking free of charge up to 8 days before arrival. Note: For accomodations in PillerseeTal you can even cancel free of charge up to 7 days before arrival! For example: If the accommodation offers a cancellation guarantee up to the 7th day before arrival, cancellation fees of 90% of the total price will be charged from the 6th day before arrival.
Cancellation Guarantee up to 15 days before arrival free of charge
At these accommodations you can cancel your booking free of charge up to 15 days before arrival. For example: If the accommodation offers a cancellation guarantee up to the 15th nd day before arrival, cancellation fees of 70% of the total price will be charged from the 14th day before arrival and 90% from the 7th day before arrival.
Cancellation Guarantee up to 28 days before arrival free of charge
At these accommodations you can cancel your booking free of charge up to 28 days before arrival. For example: If the accommodation offers a cancellation guarantee up to the 28th nd day before arrival, cancellation fees of 70% of the total price will be charged from the 27th day before arrival and 90% from the 7th day before arrival.
FAQS - FREQUENTLY ASKED QUESTIONS
The same principle applies to deposits as for the full price. In the event of cancellation, the deposit made at the time of booking will be reimbursed up until the respective deadline (see Cancellation Packages), in the amount stated.
The promotion applies to all bookings for participating businesses via the TVB PillerseeTal website, with arrival up to 30.04.2021.
Legally, you are entitled to cancel accommodation within the agreed time frame, without providing any reason. In times like these we would however ask for common sense. We would therefore ask that you only make use of the right of cancellation when it is unsafe for you to travel, in connection to the Corona pandemic. In the event of cancellation at short notice, out hosts will for the most part not have time to re-let any accommodation that becomes available.
All bookings that have already been made retain their original contract validity. In this case we would ask you to get in touch with your accommodation provider.
Arrival & departure
The currently valid entry requirements for Tyrol can be found here.
In order to help you start a relaxed journey home, you will find an overview of the most important destination regulations here. Often the current situation changes very quickly, so please contact the foreign ministry of your home country if necessary.
PILLERSEETAL CORONA HOTLINE
From 1st December 2020, the team of the tourism association will be available to answer your questions about the Corona virus daily from 8:00 a.m. to 5:00 p.m. Corona Hotline +43 (0) 5354/208 55
Please understand that the hotline team is not allowed to provide information on health issues.
If you experience any flu-like symptoms during your stay and if you don’t feel well, please call the health hotline 1450 which is available around the clock. There, experts will tell you which steps to take next. Should there be actual reason to believe that you have been infected with Covid 19, then the test will be free of charge.
PERMANENT COVID-19 TEST STATION IN THE PILLERSEETAL
In the PillerseeTal there will be a permanent Covid-19 test station in the upcoming winter season.
- Location: At the parking area next to the medical center Fieberbrunn
- Address: Rosenegg 48a, 6391 Fieberbrunn
- Opening hours: Daily from 8.00 am to 6.00 pm
- The test station goes into operation on 21.01.2021.
While tests in the companies must be coordinated in advance, the test station can be visited by guests and locals without an appointment at any time during the opening hours. Here you can fill out your data sheet online in advance to accelerate the testing process. Of course, it is possible to fill out the data sheet directly on site.
A PCR belt test
Significance of the test result: 99.9%, independent of the virus load
Transmission result: in the course of the following day by SMS until midnight (incl. written report dt/en)
€85.- ( VAT-exempt), no cash payment, only bankomat
An official photo identification must be brought along.
Antigen tests by the doctors in the PillerseeTal
PCR tests (without symptoms) can also be carried out at the following doctors in the PillerseeTal:
- Ärztegemeinschaft Rosenegg (smear test & laboratory: € 140,-)
- Dr. Lechner - St. Ulrich am Pillersee (smear test & laboratory: € 110,-)
- Dr. Klema - Waidring (smear test & laboratory: € 120,-)
NEW from December 19, 2020 up to and including January 24, 2021: Free antigen tests for the population
The state of Tyrol provides an ongoing antigen test offer for people from the age of 6.
The test program will run until 24th January. From 10.01. the free antigen test is only possible at Antigen-Screening stations in Kitzbühel and at the new antigen-screening center in St. Johann in Tirol (Kaisersaal).
- Registration via www.tiroltestet.at or by telephone via 1450 - registration is mandatory
- Communication of the result by phone or SMS
- You can find dates at www.tiroltestet.at
The promotion is valid for all bookings at the participating accommodation partners via the TVB PillerseeTal website with arrival by 30th April 2021.
To ensure even more safety during your stay, employees of participating accommodation establishments have been regularly tested for CoVid19 since 1 July as part of the nationwide initiative "Safe Hospitality". Since 1 September 2020, this offer has also been extended to employees at campsites, youth hostels and commercial catering establishments open to the public. An expansion of this preventive screening is being prepared for the winter, with a particular focus on ski instructors and mountain guides.
Hotels & restaurants will open by end of February 2021.
Here you can find out what needs to be considered when visiting a restaurant or hut.
CONTACT TRACING - DIGITAL GUESTBOOK
Contact tracing is one of the most successful methods for corona prevention. To ensure you a safe stay, our digital guestbook is exactly the right tool. Especially restaurants (but also hotels, ski rentals etc.) will receive an individual QR Code. For registration no app has to be installed, it is enough to register via the QR Code when entering the infrastructure with your smartphone.
This page will be updated on an ongoing basis! All relevant information about COVID-19 and your holiday in Tyrol can also be found on the Tirol Werbung website. (Status: 18 January 2020)
Tourism Association PillerseeTal
+43 5354 56304
Bergbahnen Fieberbrunn GmbH
+43 5354 56333-0