Dear Fieberbrunn guests,
Big changes have developed over the last months – COVID-19 has influenced our way of life worldwide. The safety and personal health of every person are, more than ever at the forefront of our minds. The safety of our guests, employees and the local population is our top priority. So that you can prepare as good as possible for your stay in Fieberbrunn in times like these, we have summarized some helpful information below.
5-TIMES SECURE IN PILLERSEETAL
1 region and 5 good reasons!
PillerseeTal in the middle of the Kitzbühel Alps not only offers dreamy holidays in 5 locations, but 5 good reasons to enjoy a variety-packed holiday in Austria.
✓ SAFE individual booking
✓ SAFE cancellations
✓ SAFE getting here and back
✓ SAFE relaxating naturally
✓ SURE snowsure
The Austrian Federal Government has decreed a far-reaching lockdown for the period from November 17th to December 6th 2020 in order to curb the number of infections quickly. The majority of shops, hotels, restaurants and leisure facilities must remain closed during this period. It is currently not known which regulations will apply after the lockdown. The measures you find on this page will probably continue to apply after the lockdown and will be adjusted accordingly as soon as information becomes available.
FLEXIBLE CANCELLATION POLICY
In order to give you the greatest possible security when booking your accommodation, you can pay attention to different cancellation classes when choosing your accommodation. Depending on the travel period and accommodation, you can cancel free of charge up to 2 days before the start of your holiday! The cancellation policy can be found in the booking portal for the respective accommodation offer. Most of the participating hosts also offer you these cancellation benefits for direct bookings in the accommodation establishments.
Cancellation Guarantee up to 2 days before arrival free of charge
At these accommodations you can cancel your booking free of charge up to 2 days before arrival. For example: If the accommodation offers a cancellation guarantee up to the 2nd day before arrival, cancellation fees of 90% of the total price will be charged from the 1st day before arrival.
Cancellation Guarantee up to 8 days before arrival free of charge
At these accommodations you can cancel your booking free of charge up to 8 days before arrival. Note: For accomodations in PillerseeTal you can even cancel free of charge up to 7 days before arrival! For example: If the accommodation offers a cancellation guarantee up to the 7th day before arrival, cancellation fees of 90% of the total price will be charged from the 6th day before arrival.
Cancellation Guarantee up to 15 days before arrival free of charge
At these accommodations you can cancel your booking free of charge up to 15 days before arrival. For example: If the accommodation offers a cancellation guarantee up to the 15th nd day before arrival, cancellation fees of 70% of the total price will be charged from the 14th day before arrival and 90% from the 7th day before arrival.
Cancellation Guarantee up to 28 days before arrival free of charge
At these accommodations you can cancel your booking free of charge up to 28 days before arrival. For example: If the accommodation offers a cancellation guarantee up to the 28th nd day before arrival, cancellation fees of 70% of the total price will be charged from the 27th day before arrival and 90% from the 7th day before arrival.
FAQs - FREQUENTLY ASKED QUESTIONS
What happens to my deposit?
The same principle applies to deposits as for the full price. In the event of cancellation, the deposit made at the time of booking will be reimbursed up until the respective deadline (see Cancellation Packages), in the amount stated.
What period of time do these cancellation packages apply?
The promotion applies to all bookings for participating businesses via the TVB PillerseeTal website, with arrival up to 30.04.2021.
Do I need to specify a reason for cancelling?
Legally, you are entitled to cancel accommodation within the agreed time frame, without providing any reason. In times like these we would however ask for common sense. We would therefore ask that you only make use of the right of cancellation when it is unsafe for you to travel, in connection to the Corona pandemic. In the event of cancellation at short notice, out hosts will for the most part not have time to re-let any accommodation that becomes available.
Does this promotion apply to bookings that I have already made?
All bookings that have already been made retain their original contract validity. In this case we would ask you to get in touch with your accommodation provider.
Arrival & departure
The currently valid entry requirements for Tyrol can be found here.
In order to help you start a relaxed journey home, you will find an overview of the most important destination regulations here. Often the current situation changes very quickly, so please contact the foreign ministry of your home country if necessary.
If you experience any flu-like symptoms during your stay and if you don’t feel well, please call the health hotline 1450 which is available around the clock. There, experts will tell you which steps to take next. Should there be actual reason to believe that you have been infected with Covid 19, then the test will be free of charge.
Of course, you can get yourself tested preventatively even without symptoms (at your own expense) at the local doctor’s office. Here you can find a list of all general practitioners in the regions of the Kitzbühel Alps who offer testing for the Coronavirus.
To ensure even more safety during your stay, employees of participating accommodation establishments have been regularly tested for CoVid19 since 1 July as part of the nationwide initiative "Safe Hospitality". Since 1 September 2020, this offer has also been extended to employees at campsites, youth hostels and commercial catering establishments open to the public. An expansion of this preventive screening is being prepared for the winter, with a particular focus on ski instructors and mountain guides.
Here you can find out what needs to be considered when visiting a restaurant or hut.
CONTACT TRACING - DIGITAL GUESTBOOK
Contact tracing is one of the most successful methods for corona prevention. To ensure you a safe stay, our digital guestbook is exactly the right tool. Especially restaurants (but also hotels, ski rentals etc.) will receive an individual QR Code. For registration no app has to be installed, it is enough to register via the QR Code when entering the infrastructure with your smartphone.
In compliance with the current valid regulations and additional safety measures, we firmly believe that you can relax and enjoy your winter days in the regions of our ticket alliance ALPIN CARD (Skicircus Saalbach Hinterglemm Leogang Fieberbrunn, Schmittenhöhe in Zell am See and Kitzsteinhorn Kaprun) - with 121 lifts and 408 kilometres of piste with incorporated safety distance measures. In addition, there are 23 lifts operating from the valley stations ensuring a smooth ascent into the ski areas. You will find all details conferring the COVID-19 code of conduct of the ALPIN CARD regions here.
Scheduled season start in the Skicircus Saalbach Hinterglemm Leogang Fieberbrunn: 7th Dezember 2020
This page will be updated on an ongoing basis! All relevant information about COVID-19 and your holiday in Tyrol can also be found on the Tirol Werbung website. (Status: 27. November 2020)
Tourism Association PillerseeTal
+43 5354 56304
Bergbahnen Fieberbrunn GmbH
+43 5354 56333-0